LASA PRIVACY POLICY
Effective Date: July 2026
Last Updated: July 2026
LASA (“LASA”, “we”, “our”, or “us”) is a premium sleep products brand owned and operated under Sculpt Group Limited (“Sculpt Group”). This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, interact with our services, place orders, or communicate with us.
By using our website or purchasing our products, you agree to this Privacy Policy.
1. About LASA
LASA is a brand operated under Sculpt Group Limited, headquartered in Dar es Salaam, Tanzania.
Sculpt Group acts as the data controller responsible for processing personal information collected through LASA.
2. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Delivery address
- Billing address
- Company name (if applicable)
Order Information
- Products purchased
- Order history
- Delivery preferences
- Payment confirmations
- Customer support requests
Technical Information
When visiting our website we may automatically collect:
- IP Address
- Browser type
- Device information
- Operating system
- Website usage
- Cookies
- Referral pages
Marketing Information
Where you provide consent, we may collect:
- Newsletter subscriptions
- Promotion preferences
- Product interests
- Survey responses
3. How We Use Your Information
We use your information to:
- Process orders
- Deliver products
- Verify payments
- Respond to enquiries
- Provide customer support
- Improve our products
- Improve website performance
- Prevent fraud
- Comply with legal obligations
- Send marketing communications where consent has been provided
4. Marketing Communications
LASA may contact you regarding:
- Product launches
- Promotions
- New collections
- Sleep education
- Company news
You may unsubscribe at any time using the unsubscribe option in our communications or by contacting us directly.
5. Cookies
Our website may use cookies to:
- Remember preferences
- Improve browsing experience
- Analyse website traffic
- Measure advertising performance
Users may disable cookies within their browser settings, although some website functionality may be affected.
6. Payment Information
LASA does not store your full payment card details.
Payments are processed through trusted third-party payment providers and financial institutions using secure encryption technologies.
7. Sharing Information
LASA does not sell customer information.
Your information may only be shared where reasonably necessary with:
- Delivery partners
- Payment processors
- Technology providers
- Marketing platforms
- Customer support providers
- Government authorities where legally required
All service providers are expected to maintain appropriate confidentiality and security standards.
8. Data Security
LASA and Sculpt Group implement reasonable administrative, technical and organisational safeguards to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we take appropriate security measures, no internet transmission or electronic storage method can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil customer orders
- Provide ongoing customer support
- Meet accounting and tax obligations
- Resolve disputes
- Comply with applicable laws
When information is no longer required, it will be securely deleted or anonymised where appropriate.
10. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of personal information where legally permissible
- Withdraw consent for marketing communications
- Request information regarding how your personal data is processed
Requests may be submitted using the contact details provided below.
11. Third-Party Services
Our website may contain links to third-party websites or services.
LASA is not responsible for the privacy practices or content of external websites.
Customers should review the privacy policies of any third-party websites they visit.
12. Children’s Privacy
LASA products are intended for adults.
We do not knowingly collect personal information from individuals under the age of 18 without the involvement of a parent or legal guardian.
13. International Data Transfers
Where necessary, certain service providers may process information outside Tanzania.
LASA will take reasonable steps to ensure appropriate safeguards are implemented for any cross-border transfer of personal information.
14. Changes to this Privacy Policy
LASA may update this Privacy Policy from time to time.
Material changes will be published on our website with an updated “Last Updated” date.
Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
15. Contact Us
For any questions regarding this Privacy Policy or the handling of your personal information, please contact:
LASA – Lala Salama Mattress
A Brand of Sculpt Group Limited
Head Office
153 Haile Selassie Road
Oysterbay
Dar es Salaam
United Republic of Tanzania
Email: [email protected](or your preferred privacy email)
Customer Support: [email protected]
Your Privacy Commitment
At LASA, we believe trust is built on transparency. We are committed to collecting only the information we need, using it responsibly, protecting it with appropriate security measures, and respecting your privacy every step of the way.
